Other Training We Can Deliver

Effective Supervision

An extremely useful and insightful course designed for line managers, supervisors and team leader, which aims to enable them to confidently and effectively manage the supervision process.

Based on the supervision model developed in the social care sector, participants will develop a shared understanding of what effective supervision is based on their past experience and on current theories. There will be opportunities to explore different models of supervision and how they can work best for different members of staff and in different working contexts.

Participants will be able to practice their supervision skills in a safe and supportive setting. The course will allow participants the opportunity to construct their own models of good supervision policy and practice, bearing in mind what would work best in their own particular setting.

This one day course aims to enable managers and supervisors to confidently and skilfully manage the supervision process. As such, it is extremely relevant for new and developing managers from all sectors. The course offers participants the opportunity to develop a shared definition of supervision, to explore different supervision models and to practice supervision skills in a variety of different contexts. It hoped that participants will be able to construct effective models of good supervision policy and practice to use in their own workplaces.

Past feedback has indicated that this is an enormously useful course for all who attend.

Key outcomes:

After this course, participants will be able to:

  • develop a shared understanding of what effective supervision is
  • explore different models of supervision
  • practice supervision skills in a variety of different contexts
  • construct models of good supervision policy and practice

What participants said:

‘Made enjoyable and engaging by Mandy.’

‘Useful and enjoyable day. Feel like I have gained knowledge I can take back to my practice.’

‘Well thought out, planned and yet flexible. Practical exercises excellent – should have done more role plays.’

‘Mandy was a very good trainer, clear and I didn’t get bored at all!!!’

‘Relevant and thought provoking – trainer kept everyone involved.’

‘Facilitator was clearly experienced in supervision.’

‘Good presentation and pleasant facilitator.’

‘Very engaging facilitator.’

‘Mandy is a supervision anorak and knows her job and answers questions and concerns fully.’


Working with Groups of Parents

Members of the children’s workforce are increasingly being required to lead and facilitate groups of parents. Many early years workers, whilst fully trained and confident to work with children, can approach working with their parents with trepidation. ‘Working with groups of parents’ is designed to help workers in the early years develop their skills so that leading groups can be a more enjoyable aspect of their role. It is a lively, practical and evidence-based course which provides participants with the knowledge, skills and confidence to lead, support and facilitate groups.

Mandy has led similar courses for professionals working in Bristol – including drugs workers, social workers, community workers, domestic violence workers and managers. The course employs a variety of training techniques which ensures it is inclusive to all learning styles, including presentation, small group work, whole group work, scenarios and games. With plenty of time given to sharing personal experience and collective problem-solving, feedback has been consistently excellent.

Key outcomes:

By the end of the course, participants will be able to:

  • plan and prepare to lead a group of parents
  • developed theories of group facilitation, group dynamics and the role of the facilitator
  • practice facilitation skills
  • develop practical ways of overcoming problems in groups.

What participants said:

‘Thoroughly enjoyed the course by an excellent facilitator.’

‘Excellent – thanks Mandy, you are a very skilled trainer with a fab laugh!’

‘An enjoyable course. I found the trainer’s enthusiasm the most helpful part of the course. Very good.’

‘I enjoyed the day – it was a good mixing seriousness and fun. It felt like a good group. I liked Mandy’s style – very inclusive, friendly, but also very knowledgeable.’

‘First time attended training with Mandy and she was excellent at putting everyone at ease especially with the exercises.’

‘Mandy presented the topic in a lively, accessible and interesting manner.’

Creating a Vision for Your Setting

Having a clear and meaningful Vision about what you want to achieve, and how you want to achieve it, will enhance almost everything you do, including the strength of your leadership, the standard of your inspections, the direction of policy and staff development, the effectiveness of your marketing and the quality of your services for the children and young people you offer.

Spending valuable time developing that Vision can be a fantastic opportunity to bring your team together to reflect on your achievements to date and to prioritize your activities in the future.

On request, I have developed a ‘Vision’ training half day which is engaging, practical and focused on delivering these specific outcomes:

  • Create a Vision statement for the centre: What do we want?
  • Create 3 outcomes for the centre: What do we want to do?
  • Create a series of working principles: How do we want to work?
  • Develop team working skills
  • Create an action plan for the future.

Teambuilding Training

This is an accessible, fun and very practical course which aims to give participants the values, knowledge and skills to develop their ability to work in a team. Participants will also learn some theory of teambuilding and team dynamics, and importantly, how to use this theory to understand and overcome the challenges facing their own team. There will an opportunity to explore the needs of individual team members and what motivates them. After this course, teams report being more sensitive, cohesive and effective.

Key outcomes:

After this course, participants will be able to:

  • define what a team is
  • identify key motivators and de-motivators for team members
  • reflect on the stages of team development and the importance of effective team building, sustaining the team and team maintenance
  • consider the strengths and skills of the members of the team and how to utilize these skills and strengths to benefit allpractice a number of teambuilding techniques for enhanced effectiveness as a team
  • create an action plan for future team development

What participants said:

‘I enjoyed Mandy’s style of presentation.’

‘Enabled me as a manager to develop my personal skill as a manager to develop my personal skills to manage teambuilding. Thanks for an enjoyable and informative day. Could you offer a teambuilding day for one of my teams?’

‘Thank you very much. Excellent trainer.’